User Abuse Policy

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Important: Players are advised to safe-guard their own personal accounts as they are responsible for any actions conducted through the use of the respective accounts.

Accounts that have been caught for illegal activities will be subjected to the stipulated relevant penalties as stated, irregardless of the user whom had accessed the account at the time of the violation.

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Those who are caught in violation of game play rules must be summarily punished to protect the general interests of other players. The following rules will be implemented starting 1st September 2006

Definition:
Any attempt to distribute third-party software (hack tools) and/or any means to increase the publicity of any third-party websites to other players for gains, commercial or otherwise.

Penalty for selling/advertising hack includes, but not limited to, the following:

Accounts banned, and barred from access, will vary in duration in accordance with the following offences:

Selling/Advertising of hack = Admin fee + 30 days + verification (For 3rd time offenders, it will be a permanent ban)

Players will not be able to access the offending game account in any way during the ban period.

In addition to the basic ban period, all offenders (except for requesting of hack) will be granted:

a) Optional Account Reactivation

Offenders may opt to reactivate their AuditionSEA account after serving their mandatory ban. This can be done by paying an administrative fee equivalent to an amount five times that of the offending character’s levelcaught in violation of game play rules. Repeat offenders will enjoy exclusive ten times penalties.

Example for first time offender:

To reactivate a banned account of level 5 character, a charge of SGD$25.00 is payable (Tax inclusive, where applicable).

To reactivate a banned account of level 10 character, a charge of SGD$50.00 is payable (Tax inclusive, where applicable).

Example for repeat offender:

To reactivate a banned account with a character of level 5 character, a charge of S$50.00 is payable (Tax inclusive, where applicable).

Note: Payments should be made at our Customer Service Centre for all Singapore based players or via paypal for non-Singapore based players

ii) Opt to proceed with the account suspension after the ban;

Any banned offenders who choose not to perform the required identity verification and submission of the administrative fee will continue to have their account suspended.

b) Permanent AuditionSEA account suspension for repeat offenders.

Third time offenders will face permanent suspension of AuditionSEA game account irregardless of any previous reactivation, or reinstatement, of their AuditionSEA game account.

* All GM decisions are final in the game.
* Appeals will not be entertained.

If the user finds that the penalties are too heavy, it is a reminder that these are the consequences for hacking, and cheating, in the game. Do not hack or cheat.
Asiasoft places a very important emphasis on fair play as it is essential in the gaming community.

All banned accounts (for hacking, advertising hack, selling cash items, selling accounts etc.) will result in their respective Passport being suspended for security, and investigative, reasons. Affected players will not be able to login into their Passport and are required to perform identity verification for the purpose of reactivating, and reinstating, their Asiasoft Passport accounts. If the stipulated remedy of performing identity verification is not done within 90 days, the affected Asiasoft Passport account together with all game accounts will be wiped. Existing game accounts and in-game items, inclusive of any form of in-game currency, therein will, and are, not transferable, refundable or exchangeable in manner whatsoever. Any A-Cash items, or responding balance, will, and are, not transferable, refundable or exchangeable in manner whatsoever.