User Abuse Policy

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Important: Players are advised to safe-guard their own personal accounts as they are responsible for any actions conducted through the use of the respective accounts.

Accounts that have been caught for illegal activities will be subjected to the stipulated relevant penalties as stated, irregardless of the user whom had accessed the account at the time of the violation.

Hacking

Those who are caught in violation of game play rules must be summarily punished to protect the general interests of other players. The following rules will be implemented starting 1st September 2006.

Definition:
Usage of third-party applications, memory editors, trainers or debuggers (or otherwise commonly termed as, hack tools) in altering the Game, Game Service, or Game Client in any manner whatsoever, which may, or may not, lead to an unfair advantage in the game play, and over other players. This also includes the act of bypassing, halting or modifying any form of authorised protection system deployed during the execution, and running, of the Game, Game Service, Game Client, nProtect and GameGuard, in manner whatsoever.

If caught, the penalties for hacking include, but not limited to:

Game account(s) banned, and barred from access, will vary in duration in accordance with the following offences:

Requesting of Hack Tools = 1 - 7 days

Selling/Advertising of Hack Tools, or Services = Admin fee + 30 days (For 3rd time offenders, it will be a permanent ban)

In-Game Hacking = Admin fee + 30 days + 5% of level experience deduction (1st Offence)

In Game Hacking or Game File Editing = Admin Fee + 30 days + 10% of level experience deduction (2nd Offence)

In Game Hacking or Game File Editing = Permanent Ban (3rd offence)

Players will not be able to access the offending game account in any way during the ban period.

In addition to the basic ban period, all offenders (except for requesting of hack) will be granted:

a) Mandatory Inventory Reset

Removal, and deletion of all in-game items and Dens in the affected AuditionSEA game account.

b) Optional Account Reactivation

Offenders may opt to reactivate their AuditionSEA account after serving their mandatory ban. This can be done by paying an administrative fee equivalent to an amount five times that of the offending character’s level caught in violation of game play rules. Repeat offenders will enjoy exclusive ten times penalties with de-level of game character.

Example for first time offender:

To reactivate a banned account of level 5 character, a charge of SGD$25.00 is payable (Tax inclusive, where applicable).

To reactivate a banned account of level 10 character, a charge of SGD$50.00 is payable (Tax inclusive, where applicable).

Example for repeat offender:

To reactivate a banned account with a character of level 5 character, a charge of S$50.00 is payable (Tax inclusive, where applicable).

Note: Payments should be made at our Customer Service Centre for all Singapore based players or via paypal for non-Singapore based players

ii) Opt to proceed with the account suspension after the ban;

Any banned offenders who choose not to perform the required identity verification and submission of the administrative fee will continue to have their account suspended.

c) Permanent AuditionSEA account suspension for repeat offenders

Third time offenders will face permanent suspension of AuditionSEA game account irregardless of any previous reactivation, or reinstatement, of their AuditionSEA game accounts.

* All GM decisions are final in the game.
* Appeals will not be entertained.
* Items once removed, will not be reinstated under any circumstances.
If the user finds that the penalties are too heavy, it is a reminder that these are the consequences for hacking, and cheating, in the game. Do not hack or cheat.
Asiasoft places a very important emphasis on fair play as it is essential in the gaming community.

All banned accounts (for hacking, advertising hack, selling cash items, selling accounts etc.) will result in their respective Passport being suspended for security, and investigative, reasons. Affected players will not be able to login into their Passport and are required to perform identity verification for the purpose of reactivating, and reinstating, their Asiasoft Passport accounts. If the stipulated remedy of performing identity verification is not done within 90 days, the affected Asiasoft Passport account together with all game accounts will be wiped. Existing game accounts and in-game items, inclusive of any form of in-game currency, therein will, and are, not transferable, refundable or exchangeable in manner whatsoever. Any A-Cash items, or responding balance, will, and are, not transferable, refundable or exchangeable in manner whatsoever.