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User Abuse Policy
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Important: Players are advised to safe-guard their own personal accounts as they are responsible for any actions conducted through the use of the respective accounts.

Accounts that have been caught for illegal activities will be subjected to the stipulated relevant penalties as stated, irregardless of the user whom had accessed the account at the time of the violation.


Illegal usage of National IDs

Each AsiaSoft Passport account is deemed as a personal account that is uniquely identified with the accredited owner's National Identification (ID). AsiaSoft shall use the National ID as a mean to identity verify our members during:

  • Event participation and prize collection
  • Reporting of lost password/security PIN/login ID matters
  • Reporting on A-Cash related matters
  • Reporting of compromised Asiasoft Passport account
  • Ownership dispute triggered by Trading of Accounts

In accordance with AsiaSoft Passport Terms and Conditions of Use, any account that has been found to have erroneous information will be deemed invalid and penalised with an immediate suspension of the entire AsiaSoft Passport account. In the event that a report has been made on the illegal usage of a said National ID, AsiaSoft will proceed to suspend the affected Asiasoft Passport account that bears the disputed National ID. Investigations will be carried out accordingly, in which it shall require the identity verification, inclusive of the disclosure of personal information where necessary, of the individual parties involved in the said dispute to facilitate the investigation. Ultimately, the rightful owner of the National ID will be returned, and accredited, with their right of use of the National ID to register for an AsiaSoft Passport account. The existing account which had been involved in the dispute, and officially deemed to have been registered with the disputed National ID without the rightful owner’s consent, will be permanently deleted.

Note that the National ID is used as a legal mean to verify, and identify, a person’s identity and is subjected to the respective laws of citizenship of the said person’s nationality. Illegal usage of National ID can lead to criminal investigations by the relevant authorities if the owner wishes to pursue the offence. Please be informed that Asiasoft Online Pte Ltd is in no way, liable for any course of action taken by the accredited owner in the event of a disputed case of misuse of National ID
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